benoit talks about his job as a csm at awfus

Customer Success Manager at A World For Us: off-the-wall assignments

The position of Customer Success Manager, as we like to say in the nation of young innovative companies (let's face it, it's always classier in English), is traditionally defined by a panel of loyalty missions, aiming to offer a privileged support to each new interlocutor, interested by the proposed service or already [...].

beryl nous décrit comment se déroule l'onboarding chez a world for us, sur le logiciel digiforma

Onboarding at Digiforma

The genesis of onboarding. When I arrived at A World for Us as Customer Success Manager, I joined Anne-Gaëlle, the one and only CSM at the time, who had already been in the job for a year. 15 days later we were joined by Benoît. It was very special because we were taking our first steps in [...]

testimonial by claire, customer success manager

Employee testimony: "My first 4 months at A World For Us

I had the chance to join the A World For Us team in March 2021. At that time, I wanted a challenge, something new and above all, to feel good in a company with a real project. As soon as the recruitment process started, I felt that the dynamics of this company were different. In [...]